Support

How can we help?

Answers for current and prospective members. If you cannot find what you are looking for, get in touch directly.

01The panel

Membership

What does membership actually involve?

Substantive conversations about how you think: AI voice conversations of 5 to 30 minutes in our iOS app or in the browser, video interviews of roughly 45 minutes with our research team, and occasional in-person evenings. Most members do 2 to 4 sessions a month. There is no minimum commitment.

Is there a membership fee?

No. You never pay Faure anything, at any point, for anything. Compensation flows the other way, in Stock Appreciation Rights in Brox AI, Inc. for completed sessions.

Can I pause or leave?

Yes, at any time and without a reason. Email support@faure.ai and it is done. SARs already granted remain governed by your SAR agreement, and you can request deletion of your data under the privacy policy.

Who is behind Faure?

Faure is a research panel operated by Brox AI, Inc., the research company that builds behavioural digital twins from research conversations. Brox runs a small family of hand-reviewed panels: Mellivora for clinicians, Perdure for Gen Z consumers, and Faure for high-net-worth individuals.

02Taking part

Sessions

How do sessions run?

Invitations arrive by email and you take the ones worth your time. AI voice conversations run in our iOS app or in the browser, and you can pause and resume whenever you like. Video interviews are scheduled at your convenience and run in the browser on desktop or mobile.

What do I need for an AI voice conversation?

A quiet fifteen minutes, a phone or laptop, and a microphone the device already has. There is nothing to install for browser sessions; just grant microphone access when prompted.

Can I decline a topic?

Always, without explaining yourself. You can also stop any session partway and resume it later, or abandon it entirely.

Are sessions recorded?

Yes, with your consent, which is how the research works. Transcripts are reviewed by our research team and anonymised before anything reaches a client. Clients only ever receive aggregated, anonymised insight.

03Compensation

SARs

How am I compensated?

In Stock Appreciation Rights in Brox AI, Inc., not cash. A video interview carries a SAR grant with an initial notional value of $500, and AI voice conversations $5 per minute. The full mechanics, including the agreement that governs grants, are on the compensation page.

What will my SARs be worth?

That depends entirely on how Brox performs: if the value of the company rises, the value of your grant rises with it. As with any early-stage company, there is no guarantee of future value, and SARs may ultimately be worth nothing.

Do SARs have tax consequences?

They may, depending on your circumstances and jurisdiction. Faure does not provide tax advice; please consult your own adviser.

Can I sell my SARs, or take cash instead?

No to both. SARs are not transferable, there is no market for them, and we make no promise of liquidity; settlement follows the terms of your individual SAR agreement. Faure does not offer cash compensation.

04Your data

Privacy

Is my identity shared with clients?

Never. Clients receive aggregated, anonymised insight only. Your name, contact details, and identity are never disclosed to any client, and never sold individually for targeting or marketing.

Can I delete my data?

Yes. Email privacy@faure.ai and your records are removed within 30 days. Under GDPR and CCPA you have the right to request deletion of your personal data.

Where can I read the privacy policy?

In full at faure.ai/privacy. It covers what we collect, how insights are anonymised and aggregated, retention, and your rights under GDPR and CCPA.

05Joining

Applications

How do I apply?

Through the application page. It takes a few minutes: who you are, what you have built, run, or backed, and how to reach you. No documents and no calls to book.

What happens after I apply?

Every application is read by a person on our research team, usually within a few working days. If approved, you receive your individual SAR agreement and an invitation to your first conversation.

Who do you accept?

Founders and entrepreneurs, senior executives, investors, family office principals, and portfolio and fund managers. The bar is depth of experience with consequential decisions and a willingness to think out loud, not a specific number.

I was not offered a place. Can I reapply?

Yes. Membership is deliberately small and reviewed against the peer group it would join, so a no is often about panel composition rather than you. We keep strong applications in mind as the panel grows.

Contact

Still need help?

Email us and we will get back to you within one working day.

Email support

support@faure.ai, for current and prospective members alike.